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NCRi acquires Dubai’s Ascentia Services

Adds new contact centers

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Canada-based NCRi, a Customer Experience Management (CXM) services provider and global Contact center operator, has acquired Dubai-based Ascentia Services, LLC.

It will consolidate its contact center operations in Dubai, UAE; Delhi, India; Pune, India; and Manama, Bahrain under the brand name NCRi Ascentia.

With this transaction, NCRi International now operates 12 customer experience contact centers across the world in North America, LATAM, MENA, and APAC regions.