BETA This is a beta service - your feedback will help us improve it.


Agility unit opens 2 e-commerce centers

Offers bonded and non-bonded storage in Dubai


Shipa, the digital logistics and e-commerce arm of Agility, has opened two e-commerce fulfillment centers in Dubai to manage online purchases and deliver to customers in the UAE, Saudi Arabia, Kuwait, Qatar, and Bahrain.

The centers, in the Jebel Ali Free Zone (JAFZA) and Dubai Investment Park (DIP), will help global, regional, and local brands scale quickly to capitalize on the explosive growth in e-commerce and online sales across the GCC.

Shipa’s 60,000 sq m fulfillment center in (JAFZA) and a second 20,000 sq m facility in DIP feature a combined 2,000 pallet positions and 10,000 bin locations. Both leverage the operational expertise and technology of Agility, a leading global logistics provider.

The centers offer bonded and non-bonded storage; inbound air and ocean stock replenishment; pick-and-pack services; customer technology integration and APIs; local and international returns services; and integration with cross-border and last-mile transportation vendors.

Shipa’s value-added services include e-fulfillment solutions scalable for all GCC markets, including access to more than 1.2 million sq m of GCC warehousing, customs brokerage, express bonded road services, and delivery options that include COD, pre-paid, and payment-at-door. Shipa Delivery, Shipa’s last-mile delivery network, provides last-mile services in GCC markets.

Both facilities offer racked and bulk storage and use leading warehouse management systems. In addition, both adhere to rigorous Quality, Health Safety, Security and Environment (QHSSE) standards and offer temperature-controlled storage, including frozen and refrigerated storage.

Globally and in the Middle East, the COVID-19 pandemic has accelerated growth in online sales and the shift from in-person purchases to digital commerce. Even before the pandemic, e-commerce and digital sales were growing at 21% a year in the GCC, where annual retail spending is estimated at USD 230 billion a year, according to global consulting firm Consultport.