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Emirates offers expanded travel insurance

New, industry-first initiative expands COVID-19 cover

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Emirates customers can now plan their travels and fly with even greater assurance and peace of mind, with the airline’s latest industry-first initiative to provide expanded, multi-risk travel cover on top of its current COVID-19 cover.

Provided by Emirates at no additional cost to its customers, and fulfilled by AIG Travel, this cover is the first of its kind in the airline and travel insurance industry. It is designed to provide all Emirates passengers a truly unique offer for stress-free and hassle-free travel.

This new multi-risk travel insurance and COVID-19 cover will automatically apply to all Emirates tickets purchased from 1 December 2020 and extends to Emirates codeshare flights operated by partner airlines, as long as the ticket number starts with 176.

Emirates was the first airline to offer complimentary global COVID-19 cover for travelers in July 2020.

Emirates sees strong appetite for travel around the world, especially heading into the winter holidays as people seek warmer climates and family destinations like Dubai. Emirates customers will be covered when they fly to any destination, in any class of travel.

Highlights of the coverage include:

  • Out-of-country emergency medical expenses and emergency medical evacuation up to USD 500,000, valid for COVID-19 (contracted during the trip) and other medical emergencies while traveling abroad.
  • Trip cancellation up to USD 7,500 for non-refundable costs if the traveler or a relative (as defined in the policy) is unable to travel because they are diagnosed with COVID-19 before the scheduled trip departure date, or for other named reasons - similar to other comprehensive travel cover products.
  • Trip cancellation or curtailment up to USD 7,500 if the school year is extended due to COVID-19 beyond the departure date, and the traveler or a relative (as defined in the policy) is a full-time teacher, full-time employee, or a student at a primary or secondary school.
  • Trip curtailment up to USD 7,500 for non-refundable trip costs and additional costs to return to their country of residence if the traveler or a relative (as defined in the policy) falls critically ill, for instance, contracts COVID-19 while traveling abroad.
  • Travel abandonment up to USD 7,500 if the traveler fails a COVID-19-related test or medical screening at the airport and is required to abandon the trip.
  • USD 150 per day per person, for up to 14 consecutive days if, while outside of their country of residence, the traveler tests positive for COVID-19, and if they are unexpectedly placed into a mandatory quarantine outside their country of residence by a governmental body.

Similar to other multi-risk travel insurance products, Emirates’ cover also has provisions for personal accidents during travel, winter sports cover, loss of personal belongings, and trip disruptions due to unexpected air space closure, travel recommendations or advisories.

Customers do not need to register or fill in any forms before they travel, and they are not obligated to utilize this cover provided by Emirates.

Dubai is open for international business and leisure visitors. From sun-soaked beaches and heritage activities to world class hospitality and leisure facilities, Dubai offers a variety of world-class experiences for visitors.

In 2019, the city welcomed 16.7 million visitors and hosted hundreds of global meetings and exhibitions, as well as sports and entertainment events. Dubai was one of the world's first cities to obtain Safe Travels stamp from the World Travel and Tourism Council (WTTC) – which endorses Dubai's comprehensive and effective measures to ensure guest health and safety.