Carrefour expands into DIFC

Introduces region’s first Click & Collect robot

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Wednesday 14 October 2020

Carrefour, operated in the UAE by Majid Al Futtaim, has expanded its offering to the Dubai International Financial Center (DIFC) community while introducing new innovative technology to the region. Visitors to Gate Avenue at DIFC will now have access to Carrefour’s offers at its latest store and enjoy the flexibility of shopping through the automated Click & Collect self-service. The new service will dispense online grocery orders to customers through a dedicated robot, providing a convenient alternative to online deliveries.

Customers in DIFC can order online via the Carrefour app or website and choose to collect their order through Click & Collect. Once the order is placed, customers will receive a QR code to use at the robot placed at Gate Avenue’s parking area to collect their orders.

The service has a dedicated parking area near the robot to allow customers to park easily while collecting their orders. The automated service is contactless, refrigerated, and is a step beyond Carrefour expanding its Click & Collect offering. The robotized service can fulfil hundreds of orders per day, operating 24 hours a day.