Wednesday 7 October 2020
marhaba, dnata's airport hospitality brand, has further enhanced its offering to help travelers in Dubai enjoy a safe, seamless and worry-free travel experience throughout their journey, from a quick and easy home check-in process to the delivery of their disinfected baggage at their destination airport.
In addition to its popular Chauffeur, Airport Meet & Greet and Lounge Services, marhaba now also provides COVID-19 testing as part of its Premium Home Check-in Service, enabling customers to obtain a medical certificate within 24 to 48 hours of testing, at home or any location of their choice in Dubai.
Customers booking the Premium Home Check-in Service are visited by a team of highly-trained medical professionals who perform a swab test on all passengers ahead of the check-in process. The samples are tested in a medical laboratory and the results are shared with customers digitally. All passengers testing negative for COVID-19 receive a medical certificate. The COVID-19 testing services are delivered by Mediclinic, a trusted global healthcare provider.
During the convenient home check-in process helpful agents check in travelers for their flights, print their boarding passes, weigh and tag their baggage and ensure that they are delivered to the airport and loaded onto the aircraft. All baggage is treated with disinfectant to remove any germs and provide protection from microbes for up to 72 hours.
Once customers arrive to the airport, a friendly agent is on hand to fast-track them through airport formalities.
marhaba has recently reopened two of its Airport Lounges at Dubai International's (DXB) Terminal 3 (Concourse B) and Terminal 2. Open 24 hours, each marhaba lounge offers superfast WiFi and all-day dining with international cuisine catering to a wide range of dietary and ethnic requirements. The comfort of guests is ensured by a diverse team of dedicated safety ambassadors, who have been thoroughly trained on health and safety protocols.