US-based First Orion opens DMCC office

Offers call management solutions

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Thursday 27 February 2020

Arkansas-headquartered First Orion, a leader in enterprise networks, has opened an office at Dubai Multi Commodities Center to provide solutions such as call identification and call management software focusing on data-driven call transparency across the calling experience.

The company says the UAE is a natural fit for First Orion, as its tech-driven culture complements solutions like Engage. The on-demand industry is well established, quickly becoming a key piece of day-to-day life in Dubai. Businesses that rely on calls to make their customer experience run smoothly have seen great results from using enhanced calling technology, and as the on-demand culture grows so will the need for First Orion's product.

The First Orion Engage solution enhances the calling experience between businesses and consumers. With Engage, the customer sees exactly who’s calling, why they’re calling, and can choose how to interact with the call.